Royal Caribbean’s Icon of the Seas made waves long before its maiden voyage, billed as the largest cruise ship in the world and a game-changer in family cruising. Now that passengers have had time to experience it firsthand, reviews highlight plenty of “wow” moments; alongside a few criticisms worth noting for anyone considering this record-breaking ship.
What Guests Love
1. Endless Variety of Entertainment
From Broadway-style shows in the Royal Theater to live music in the bars and lounges, guests rave about the diverse entertainment options. The AquaDome, with its breathtaking acrobatics over water, has quickly become a favorite, while the ice shows remain a unique Royal Caribbean signature. Travelers appreciate that there’s truly something happening day and night for every age group.
2. Category 6 Waterpark
Families and thrill seekers of all ages are impressed with the largest waterpark at sea. With six record-setting slides, including “Frightening Bolt” (the tallest at sea) and “Storm Surge” (a raft ride built for groups), passengers say it feels like having a full-blown theme park onboard. Parents like that it keeps kids busy for hours, while teens particularly love the adrenaline rush.
3. Neighborhood Concept
The ship’s eight themed neighborhoods, including Central Park with real trees and Surfside designed for young families, get high marks for atmosphere and variety. Guests say it helps break down the massive size of the ship into more approachable, walkable sections, making the experience less overwhelming.
4. Dining Options Galore
Passengers frequently highlight the sheer number of dining venues, from casual grab-and-go options to fine dining experiences. Spots like Hooked Seafood, Izumi Hibachi, and the classic Chops Grille continue to earn praise, while new casual venues like Surfside Eatery make family meals convenient. Many appreciate the balance between included options and specialty dining.
5. Perfect Day at CocoCay Pairing
Sailing on Icon of the Seas often includes a stop at Royal Caribbean’s private island, CocoCay. Guests rave about this pairing, calling it the ultimate vacation duo: adventure onboard, and relaxation (or thrills) ashore.
What Guests Dislike
1. Crowds and Long Waits
With over 7,600 passengers at full capacity, it’s no surprise that crowds are a frequent complaint. Guests mention long waits for elevators, crowded pools, and difficulty finding loungers on sea days. Even with the neighborhood concept, the sheer size means peak times feel congested.
2. Cost and Upselling
Passengers consistently comment on the high price point for sailing on Icon of the Seas. While many say it’s worth the splurge, others feel nickel-and-dimed with add-on costs for specialty dining, drinks, Wi-Fi, and certain activities. For families, the vacation tab adds up quickly.
3. Learning Curve of Navigation
Even with the Royal Caribbean app and ship maps, some travelers find the layout confusing during their first days onboard. Getting from one neighborhood to another can feel like a mini-marathon, especially for older guests or those traveling with young kids.
4. Limited “Quiet” Spaces
While the ship is built for nonstop energy and family fun, some adult guests note there aren’t enough quiet, intimate spaces to relax away from the hustle and bustle. The Hideaway pool area is a step in that direction, but seasoned cruisers sometimes prefer smaller, calmer vessels.
5. Specialty Dining Reservations
Because the ship is so new and in such high demand, specialty restaurants book up quickly. Guests advise reserving dining and activities months before sailing to avoid disappointment, which can feel stressful compared to the “vacation” mindset.
